A Resounding Victory Against Unfair Parking Charge Notice
At Contestor Legal Services, we are elated to share a significant victory we recently secured for our client against Excel Parking Services, a case that underscores our unwavering commitment to defending the rights of consumers.
Background of the Case
Our client found themselves embroiled in a legal battle following a parking charge notice issued by Excel Parking Services. Despite making an instant online payment for her parking, a system error on the part of Excel Parking Services Ltd failed to register the transaction, leading to an unwarranted parking charge notice.
The Legal Struggle
Undeterred, our client embarked on a rigorous appeal process. Despite the rejection of the initial appeal due to a lack of timestamped proof of payment - an unreasonable expectation - she remained steadfast in her pursuit of justice.
The Court’s Verdict
The case culminated in a court hearing in Birmingham where the inadequacy of Excel Parking Services’ signage and the unreasonableness of their terms under the scrutiny of the Consumer Rights Act 2015 were laid bare. The court, in its wisdom, found that Excel Parking Services, represented by ELMS LEGAL LTD, acted unreasonably under CPR 27.14(2)(g).
The Victory
Justice was served when the court awarded costs against Excel Parking Service Ltd s, totalling £388.70, vindicating our client. This case highlighted the pivotal role of clear and fair communication in consumer contracts and the necessity for businesses to uphold these standards.
Why Contestor Legal Services?
This victory is a testament to our dedication, expertise, and relentless pursuit of justice for our clients. At Contestor Legal Services, we believe in a legal landscape where fairness and transparency reign supreme. We are committed to navigating the complexities of the legal system, ensuring that our clients’ voices are heard, and their rights upheld.
We celebrate this win as a reminder that no individual should be subjected to unfair practices, and we reaffirm our commitment to championing the rights of consumers. If you find yourself facing similar challenges, rest assured that with Contestor Legal Services, you have a formidable ally ready to fight in your corner.
For more information on how we can assist you, please contact us.
Contestor Legal Services - Your Shield Against Unfair Practices.